Get in touch
Have a question about pricing, onboarding, or how Nexus fits your workflow? Send a note and the team will get back to you.
Email Us
For general questions or support, send us a message and we'll respond within 24 hours.
Quick Support
Already using Nexus? Use the in-app messaging feature for the fastest response.
Frequently asked questions
How quickly will I hear back?
We typically respond to all inquiries within 24 hours on business days. For urgent issues, existing Nexus users can reach our team faster through the in-app messaging feature available in your dashboard.
How do I get access to Nexus?
Nexus accounts are currently set up by invitation. Send us a message through the form above and we'll get you set up. Once you have an account, you can start on the Free plan and upgrade to Pro or Plus whenever you're ready — it can be cancelled anytime.
Can I import my existing client list?
Absolutely. Nexus supports importing contacts from spreadsheets and other platforms so you can get up and running quickly without having to re-enter all of your client information from scratch.
Do you offer personalized demos?
We would love to walk you through Nexus and show you how it fits your business. Just reach out through the contact form above and mention that you would like a demo, and our team will schedule a personalized walkthrough at a time that works best for you.
What payment methods do you accept?
Nexus integrates with Stripe for secure payment processing, supporting all major credit and debit cards. Your clients can pay invoices online through a branded payment page accessible from their client portal.