Introduction

Nexus ("we", "our", or "us") operates nxsportal.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using Nexus, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information you provide directly to us, such as when you:

Create an account or profile
Use our services to manage clients, bookings, or payments
Contact us for support or submit a form
Subscribe to updates or marketing communications

This may include your name, email address, business name, phone number, and payment information. We also collect usage data automatically, including IP addresses, browser type, pages visited, and time spent on our platform.

How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze usage patterns to enhance user experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users — provided those parties agree to keep your information confidential.

We use Stripe to process payments. When you connect a Stripe account or make a payment, Stripe's privacy policy governs that data. We may also use Twilio for SMS messaging and third-party email providers for communication purposes.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Data portability where technically feasible

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Nexus after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@nxsportal.com.